HOBDII.com Refund Policy
Details about Refund Policy at www.HOBDII.com
1. About Full refund
(1). You get full refund if there are quality problems with the commodity when you received it. Such as the commodity cannot be used, there is problem with hardware, software or adapters.
(2). You get full refund if we sent you the wrong commodity, and we pay the extra fee.
2. About partial refund
(1). Partial refund to you (minus the shipping cost) if you were not satisfied with the commodity you have bought on our website (without any item quality problem). we will charge you 10% as handing fee from your payment.
(2). Partial refund to you (minus the shipping cost) if you have ordered wrong commodity on our website.
3. If the commodity got lost during delivery by Express Company, you can get full refund or you can get the new good item.
4. For some particular reasons, please contact customer service to get refund in your situation.